Good evening everybody. I just had to post this on my blog tonight. I was not going to post again until after we had moved on Tuesday morning, then today happened. =(
Have you ever dealt with an online company that thinks they do not have to care what their customers think? Banggood.com is just such a company. If you want the full story please watch my video on my YouTube channel where I did a joint video with my husband who also had issues with Banggood today. We both had the same issue, overdue orders (one on his account and one on mine) that had not shown up in the mail in the time specified by the company (7-20 business days). The difference is Banggood eventually treated him like gold and me like dirt. We each went on Live Chat on the website with very different results. Let’s just say I am not a very happy camper…with all the stress of moving (packing, cleaning, organizing and moving our stuff) I did not need this today. Companies like this need to learn to cultivate a GOOD reputation and not tick off customers, especially ones that not only have YouTube channels and blogs but are also on all the social media platforms. I just wanted to share my experience so that others can possibly avoid having to go through what I just did.
Here is the link to my video.
Please have a look and let me know what you think either here or on the video in the comment section. Thanks, everyone, I appreciate your time and your thoughts. Have a good night/day. =)